CIPR Continous Professional Development

Over the last month or so I have been working hard to log all the activity I have undertaken to develop my own and colleagues knowledge of public relations in my CPD log. Since January 2013 when I first started to work under the CIPR (Chartered Institute of Public Relations) framework, I have taken time…

Social Media Risk Management

Last year I was asked to speak to professionals involved in managing risk across a range of public sector organisations. For many organisations and individuals managing risk is about ‘not looking for the problems’. I spent time explain about the risk but mainly the opportunities of a strategic approach to organisations involvement on social media…

Initial #SocialPerceptionSurvey findings #APCOMM16

Today I have had the pleasure of presenting at the Association of Police Communicators annual conference on the survey work I have undertaken into the communities perception of police use of social media. Over the next few months I will go into more detail of the findings but I have been asked to share the…

User focused approach to #digital

It’s really easy to focus on the ‘shiney’ and ‘clever’ but we have to remember to ask ourselves – Why are we doing this and what does the customer need? Being ‘user focused’ is easy to say but how easy is it to achieve? This year I have been questioning this whilst focused on the…

Breaking down #digital policing silos

Yesterday I presented at a conference called ‘Professionalising Open Source Investigations and Intelligence‘ on behalf of police communicators to explain to an audience of investigators, intelligence experts and police analysts what police communications teams are doing on a daily basis across the UK. The event was organised by the NPCC. It was unusual for a…

Web focus delivering outcomes

For the past few months, I have been focused on the development and implementation of the new Staffordshire Police website. It’s been difficult at times maintaining my focus away from the day-to-day demands of a busy force communications team but vital to ensure we delivered a project that should have started a long time ago….

CEPOL – Social Media implications in Law Enforcement

On Monday 27 June 2016 I was asked to present at the European Police College (CEPOL) course on the implications of social media on law enforcement. The course covers all aspects of digital engagement / investigation and law enforcement. Click here to download the slides. Really powerful learning from two teenagers talking about their real…

Future of policing in a digital age

The digital age provides us with significant challenges but also opportunities to achieve this – not forgetting those who don’t share the digital space who also need the same.

Police Strategy Forum – June 2016

I have been invited to speak at the Police Strategy Forum this year about my experience of social media engagement, particularly on Facebook. I have the slides here, but it’s really interesting to see how often social media has been referenced in the presentations this year. Whilst there was a clear focus on social media…

Continuous professional development

As managers we always talk about continuous professional development of ourselves, teams and colleagues, but how do we turn these words into action or for comms professionals ‘outcomes’. Yesterday I received the notification that I had for the third year since starting my achieved ‘Accredited PR Practitioner’ status from the Chartered Institute of Public Relations…