Category: Engagement Strategy

Social Media Risk Management

Last year I was asked to speak to professionals involved in managing risk across a range of public sector organisations. For many organisations and individuals managing risk is about ‘not looking for the problems’. I spent time explain about the risk but mainly the opportunities of a strategic […]

Web focus delivering outcomes

For the past few months, I have been focused on the development and implementation of the new Staffordshire Police website. It’s been difficult at times maintaining my focus away from the day-to-day demands of a busy force communications team but vital to ensure we delivered a project that […]

Police Strategy Forum – June 2016

I have been invited to speak at the Police Strategy Forum this year about my experience of social media engagement, particularly on Facebook. I have the slides here, but it’s really interesting to see how often social media has been referenced in the presentations this year. Whilst there […]