It’s really easy to focus on the ‘shiney’ and ‘clever’ but we have to remember to ask ourselves – Why are we doing this and what does the customer need? Being ‘user focused’ is easy to say but how easy is it to achieve? This year I have […]
Yesterday I presented at a conference called ‘Professionalising Open Source Investigations and Intelligence‘ on behalf of police communicators to explain to an audience of investigators, intelligence experts and police analysts what police communications teams are doing on a daily basis across the UK. The event was organised by […]
For the past few months, I have been focused on the development and implementation of the new Staffordshire Police website. It’s been difficult at times maintaining my focus away from the day-to-day demands of a busy force communications team but vital to ensure we delivered a project that […]
The digital age provides us with significant challenges but also opportunities to achieve this – not forgetting those who don’t share the digital space who also need the same.
I have been invited to speak at the Police Strategy Forum this year about my experience of social media engagement, particularly on Facebook. I have the slides here, but it’s really interesting to see how often social media has been referenced in the presentations this year. Whilst there […]
My local paper, The Sentinel, has written a story about the police using social media. It’s almost positive #SHOCK READ THE STORY IN FULL
Over the last year I have been working with Europol, particularly their EC3 division to develop a social media handbook for law enforcement across Europe.