I’m now beginning to focus on my new role as Social Media Project Lead within the Digital Public Contact programme.
Every crisis situation is different, regardless of the area, the key to managing the crisis is the flow of accurate information and the tackling of false information.
Last year I was asked to speak to professionals involved in managing risk across a range of public sector organisations. For many organisations and individuals managing risk is about ‘not looking for the problems’. I spent time explain about the risk but mainly the opportunities of a strategic […]
Bit of a shock when this Tweet appeared – Policing by content 08 Feb 2017 By the time the call came into the Staffordshire Police control room about a 32-year-old woman with mental health issues who had gone missing while suicidal, it was the early hours of the […]
My visit to the Palestine West Bank to help local police improve community engagement using digital channels.
Yesterday I presented at a conference called ‘Professionalising Open Source Investigations and Intelligence‘ on behalf of police communicators to explain to an audience of investigators, intelligence experts and police analysts what police communications teams are doing on a daily basis across the UK. The event was organised by […]
I have been invited to speak at the Police Strategy Forum this year about my experience of social media engagement, particularly on Facebook. I have the slides here, but it’s really interesting to see how often social media has been referenced in the presentations this year. Whilst there […]